Our Work

Interagency Meetings

Each month the United Way of Roane County host an Interagency meeting, giving an opportunity for non-profit, faith based organizations and government entities to network with one another. The goals is to have a better understanding of the needs and services in our community and those we serve, making Roane County stronger.

The meeting includes a “Featured Speaker” which educates, informs  and sometimes entertains those who attend. Please let us know if you would like to attend the Interagency meeting. You will get monthly emails about meeting times and location. Also, if you would like to be a Featured Speaker at one of the meetings please let us know. Email info@unitedwayroane.org

RCUW assesses the needs of the community and creates programs to help meet those needs. A needs assessment is a systematic process for determining and addressing needs, or “gaps” between current conditions and desired conditions or “wants”. The discrepancy between the current condition and wanted condition must be measured to appropriately identify the need.


Financial Classes – Upon request, Roane County United Way can arrange to host financial education classes at your site. Past topics have included the following: basic budgeting, credit counseling and more. Call 865-882-7711 and ask for the Project Freedom Coordinator.


Providing resources to help you achieve financial freedom. Click the image of the book and go to resources.

Get Help. Give Help

Every day people come to the realization that they need help. People make eight calls on average before finding the right program to help them! Many people give up before they find the help they need. They call local agencies, government, faith congregations, 9-1-1, 4-1-1, etc.
United Way has worked with a variety of local partners to offer a solution – dial 2-1-1. 2-1-1 is the phone number to call to find or give help in your community. 2-1-1 is designed to connect people with health and human service resources across East Tennessee.

  • Open 24/7/365, multi-lingual (more than 150 languages)
  • Once the caller presses “1” for English or “2” for Spanish, connects immediately with a live person – an expert, nationally certified, Information & Referral Specialist
  • Less staff time spent on information and referral and on ineligible applicants
  • Agencies can access the 2-1-1 database to increase or decrease available support
  • Fewer non-emergency 9-1-1 calls
  • Additional demographic data for grant applications
  • About 32% of the United States population has access to 2-1-1
  • 70% of Tennessee’s population in 2004 had access (Knoxville, Chattanooga and much of East Tennessee, Memphis, Nashville and Middle Tennessee)
  • Help us spread the word about this helpful community service!
  • Let your customers and other constituencies know about this great service. We can provide a “communication kit” for you to include the “2-1-1” information in your employee and customer communications. Contact the United Way of Roane County office (865-882-7711 or info@unitedwayroane.org  about these kits.
  • Verify with your company that the PBX phone system does not block calls from their building(s) to 2-1-1. This is a great resource for everyone!

Click on the image to see Community Impact